Ordering & Payment Information I Order Fulfilment & Partial Release Option 

Ordering

Good news!  We have moved ordering one step higher because we know it is:

  • A key component rather than just another step in a successful & unique buying experience.
  • The stage at which you must communicate all that you want exactly to avoid unnecessary cost or wastage.


This solution is all-in-one. It's easier & faster and embraces & respects the human element in a buying process.


Offerings

  • Online ordering (At our online Shops)
  • Offline ordering (phone, fax & post)
  • Combined Online + Offline Ordering
  • Opportunity to personalise solutions.
  • Retail and wholesale purchasing options.


Invoicing

Our invoice offers you the option to pay by Credit/Debit Card, PayPal, UK Cheque, Bank Transfer (BACs/TT/LC.

  • The process of raising an invoice takes place within 24 hrs.


Is It Safe To Pay Online?

  • Yes.
  • www.inkribbonpaper.co.uk & www.inkribbonpaper.uk are Symantec SSL certified & compliant with the latest
     safety standards in data encryption.
  • Credit/debit card payments for orders are made via our website and PayPal's secure web pages & virtual terminal.
  • All of PayPal's online payment forms are located on secure servers and are encrypted.
  • Your card will be debited & credited to Agency Shop Ltd (www.inkribbonpaper.co.uk or www.inkribbonpaper.uk)

Buying Online - IMPORTANT NOTICE

  • Not all products are tagged with prices, freight charges or ID codes on our www.inkribbonpaper.co.uk website.
  • Our products come in different weights and volumes
  • If the price of the product (products) you wish to buy is/are stated online and the total (volumetric or dead) weight of the product (products) is standard, you will be able to buy the product (products) direct from our online retail shop (www.inkribbonpaper.uk). In other words, our Retail Shop will process your order at the unit price and freight charge indicated/selected by you at checkout and enable you to pay online.
    Otherwise, you will be directed during the shopping process to Request A Quote.
  • By 'standard' we mean the RIGHT WEIGHT for the freight charge stated, be it for a single product or quantity purchase for a UK or Overseas destination.

If the product listed (e.g., banknotes wrapperanajet sprint empty ink cartridgesecurity ticket paper, etc) is not tagged with an ID (item) code, please call or email us with your enquiry

All items without pricing online are processed via our 'Request A Quote' form.

Accessing & Selecting Products to order

  • Click on a navigation tab and follow the instructions on the screen to place your order or to request a quote.
  • by phone : +44 (0) 20-8517-1256
  • by fax    : +44 (0) 20- 8592-5741
  • by email  : Click Request A Quote tab for details
  • by post  : Sales Department

              Agency Shop Ltd
              [the ink ribbon paper co.]
              30 Arncroft Court
              Great Galley Close
              Barking
              Essex
              IG11 OXP
              United Kingdom

 

Payment Methods For Offline Ordering

  • By Credit or Debit Cards.  Where applicable, you simply select your product(s), freight option, and pay online through a PayPal Email Request For Payment that we send to you.
  • By Credit or Debit Cards Over The Phone. Your details are accepted offline for payment. Applies to UK based businesses & individuals as well as established overseas customers only. 
  • By Paypal Account Transfer. Suitable for individuals or Companies that hold an account with Paypal.  We raise an invoice, and you pay to our PayPal account using your PayPal account. It's safe, simple & secure.
  • By Paypal Online Bank Transfer to our Natwest Bank Account. Suitable for individuals or Companies that hold an account with Paypal. We raise an invoice, and you pay to our Natwest Bank Account using your PayPal account. Easy!
  • By Cash or Bank Draft. You pay cash or raise a draft at any UK bank.  If you pay at a Natwest bank, your payment will be received immediately. [Simply quote our Invoice Reference number].  If you choose this method, please call or email or fax the payment details to us immediately to avoid delay in shipping your goods.
  • By UK Bank Instruction (BACs).  Ask your bank to pay us, using our bank details below.  You must quote our invoice reference number or your customer number so that we can identify your payment immediately.
  • By Telegraphic Transfer (T/T).  Use our proforma invoice to ask your bank to transfer your payment directly into our Bank Account
  • By UK Bank Cheque.  You may send cheques to us by post upon receipt of our proforma invoice.  Please write the invoice reference number on the back of the cheque.  Orders will be shipped once funds have cleared
  • By International Money Transfer.  
    - Bank to Bank Money transfer, using the same systems as major high street banks and Foreign Exchange & International
      Payment Providers. Available worldwide, including most African, Asian and Latin American countries
    - Person to Person cash transfer (
    Western Union, etc).  This involves a Company Director and the customer
  • By Letter of Credit (L/C). Irrevocable at sight, plus other terms & conditions to be discussed and applied on a customer by customer basis.

 

   

Account Holder
Bank Name
Sort Code
Account No.
IBAN
SWIFT (BIC)

Agency Shop Ltd
Natwest Bank Plc
602477
17986141
GB12NWBK60247717986141
NWBK GB 2L

.............................

International Currencies & Payments.
We accept payments in all currencies.

  • If you choose to pay in your local currency via a Bank or an International Money Transfer Bureau, all you need to do is to ensure that the equivalent amount in pounds sterling (£) for the goods you are purchasing is transferred.
  • If you pay via PayPal, only the following currencies are accepted:
    British Pounds Sterling; Euros; US Dollars; Australian Dollars; Brazilian Real; Canadian Dollars; Czech Koruna; Danish Krone; Hong Kong Dollars; Hungarian Forint; Japanese Yen; Malaysian Ringgit; Mexican Peso; Norwegian Krone; New Zealand Dollars; Polish Zloty; Philippine Peso; Singapore Dollars; Swedish Krona; Swiss Francs; Taiwan New Dollars; Thai Baht.


Each currency is automatically converted to British Pounds Sterling (our invoice currency) at a competitive rate, thus saving you the hassle of going to your bank
 
Note:
1. You don't have to sign up for an account with Paypal to be able to use their facility to pay us
2. If you choose to pay by credit/debit card via Paypal, and Paypal reverses your payment at a later time due to a
    chargeback, reversal, claim or otherwise invalidation, the buying process will be deemed by us to have failed.
    In this case, we will not only be asking you to return our goods (if already despatched to you), we will
    demanding a surcharge determined by the value of the goods.

Other Ordering Guides

  • Confirmation Emails.  We will acknowledge your request for quotation and/or confirm your order/payment before shipping.  We will also notify you of an estimated shipping date, in the unlikely event of a change to a previously agreed date.
  • Trading Terms & Conditions Except otherwise stated, all goods are offered and supplied subject to Agency Shop Limited (www.inkribbonpaper.co.uk & www.inkribbonpaper.ukStandard Terms and Conditions of Use & Sale, which are shown on both sites.
  • Currency.  All our invoices are issued in Pounds Sterling (£), except where it is agreed in advance with a customer to use another currency
  • Prices.  The prices shown on our sites exclude UK VAT or Goods Tax applied in other Countries.  They are correct at the time of uploading.  However, owing to ever-changing trading conditions across the globe, we regret that it will not be possible to advise customers of changes.  Therefore, prices ruling at the time of order confirmation or delivery will apply.  We are always pleased to quote our current prices when we know your requirements.
  • Packing.  Goods are packed either by volume or weight as indicated on our sites
  • Minimum Wholesale Order.  The level varies for ribbons, papers & films/foils, and inks & toners. You may call or email or fax us to discuss your particular order.
  • Order Fulfillment.  We operate a simple fulfilment policy that allows optional partial release of order quantity, be it for
    off-the-shelf products or custom made or manufactured products or bespoke solutions. In each case, the order is processed in accordance with pre-specified release quantity or batch, cost of partial shipment, and a fulfilment violation penalty. See 'cancellation rights' below.  
  • InkWeb.  An attractive proposition for companies & individuals wishing to trade in inks without cash.  Please contact us with your ideas.
  • Term Accounts.  We are now accepting applications for Term Accounts.  Trade prices apply. If you would like a copy of an application form, please Contact Us to forward your enquiry.  The following are presently eligible:
    - UK Companies House & VAT registered companies
    - EU Banks & some EU Government-registered companies (e.g., manufacturers)
    - UK & EU Central & Local Governments
    - UK Schools, Universities & Colleges of Higher Learning
    - UK Religous Organisations (Churches, Mosques, etc)
  • Billing Name & Address.  Your billing name and address do not have to be the same as your company or personal name and address.  However, for security reasons, your billing name and address must match that of the credit/debit card used for payment.  We reserve the right to cancel any order that does not match these criteria.

    Cancellation Rights & Penalties
  • A confirmed order can be cancelled by a customer only at the discretion of Agency Shop Ltd, and would usually attract a minimum restocking and or other charges of 15-25% of the invoice amount, irrespective of when notice of such cancellation is served.
  • Where a customer, during the term of a purchase order, does not accept a pre-specified release quantity (where applicable) of each item originally ordered, Agency Shop reserves the right to (a) re-invoice the quantity specified for partial release at an increased sales price based on the original unit price of the release item(s) and quantity, (b) ship the release item(s) & quantity at customer's cost, and (c) ship the number of balance items in process or completed to order, at the original order price.
  • A customer will receive a refund from us within 30 days of receipt of goods returned to us.  See our RETURN POLICY for more information.
  • Agency Shop Ltd reserves the right to cancel an order at any time

  UK VAT no: GB844141838


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