Ordering Information

Ordering Payment Information | Order Fulfilment Release

Ordering

Good news!  We have moved ordering one step higher because we know it is:
  • A key component rather than just another step in a successful & unique buying experience.
  • The stage at which you must communicate all that you want exactly to avoid unnecessary cost or wastage.
This solution is all-in-one. It's easier & faster and embraces & respects the human element in a buying process.
Offerings
  • Online ordering (At our online Shops)
  • Offline ordering (phone, fax & post via
    proforma invoice only)
  • Combined Online + Offline Ordering
  • Opportunity to personalise solutions (call-off-orders, etc).
  • Retail and wholesale purchasing options.
Invoicing
  • Our invoice offers you the option to pay by Credit/Debit Card, PayPal, PayPal Credit, UK Cheque, Bank Transfer (BACs/TT/LC), etc.
  • The process of raising an invoice takes place within 24 hrs.
Is It Safe To Pay Online?
  • Yes.
  • www.inkribbonpaper.co.uk is SSL certified & PCI compliant, using the latest safety standards in data encryption.
  • It offers its customers two flexible payment routes; one seamlessly through PayPal, and the other processes payments directly with banks and all major credit card companies. 
  • All our online payment forms are located on secure encrypted servers of PayPal and credit/debit Card Companies, and payments for orders are made via secure web pages & a virtual terminal.
  • Your card (or bank, as applicable) is debited & credited to Agency Shop Ltd (www.inkribbonpaper.co.uk, Ink Ribbon Paper) safely and securely almost instantly on every ocassion

Where & How To Buy
  • Request a quote (for products, that are not tagged with prices & freight charges, as on our website - www.inkribbonpaper.co.uk)
  • 1, 2, 3-pack Retail Shop (for products, that are tagged with prices & freight charges, as on our website - www.inkribbonpaper.co. uk)
  • eBay Shop ( for a limited range of products)
 Cancellation Rights & Penalties
  •  A confirmed standard order can be cancelled by a customer only at the discretion of Agency Shop Ltd, and would usually attract a minimum transaction administration/consulting fee or goods restocking charge (and others) amounting to 15-25% of the invoice amount, irrespective of when notice of such cancellation is served.
  • A call-off order is non-standard and usually made to customer order. It can only be cancelled by Agency Shop after order confirmation.
  • A customer will receive a refund for standard order cancellation from us within 30 days of receipt of goods returned to us.  See our RETURN POLICY for more information.
  • Where a customer, during the term of a purchase order, does not accept a pre-specified release quantity (where applicable) of each item originally ordered, Agency Shop reserves the right to (a) re-invoice the quantity specified for partial release at an increased sales price based on the original unit price of the release item(s) and quantity, (b) ship the release item(s) & quantity at customer's cost, and (c) ship the number of balance items in process or completed to order, at the original order price.
  • Agency Shop Ltd reserves the right to cancel an order - be it standard or non-standard - at any time
Order Fulfillment. 
  • We operate a simple fulfilment policy that allows optional partial release of order quantity, be it for off-the-shelf products or custom made or manufactured products or bespoke solutions. In each case, the order is processed in accordance with pre-specified release quantity or batch, cost of partial shipment, and a fulfilment violation penalty. See 'cancellation rights'  & penalties. This applies to single-supply orders and call-off-orders created to cover multiple supplies or deliveries.

 Payments Methods, Payments, Currencies, and Settlement

  • We allow you to pay your preferred way
  •  We accept payments in over 20 currencies used in over 180 Countries.
  • Payments by Credit/Debit Card or PayPal or T/T or L/C or eCheque or International Money Transfer (Bank to Bank or Western Union, etc) or Invoice wherever you are.
  • Payments by Bank Cheque, BACS, Bank Draft, Cash @ Natwest. [for UK customers only]
  • You can pay using Credit/Debit Card over the phone or online through PayPal or Stripe.
  • Accepted cards include:
    - Commercial/Corporate/Business Cards issued by MasterCard & Visa
    - Standard Consumer/Domestic issued by MasterCard & Visa
    - Cards issued by American Express, Discover, Diners Club, UnionPay, Maestro, GPay, ApplePay, SamsungPay,
      JCB, and Cartes Bancaires (CB).
  • Options to pay online in local currencies or in USD($), AUS($), CAD($), Euro(€) or GBP(£) at our checkout using mobile phone or tablet or desktop at home or office
  • Other local currencies include Brazilian Real; Canadian Dollars; Czech Koruna; Danish Krone; Hong Kong Dollars; Hungarian Forint; Japanese Yen; Malaysian Ringgit; Mexican Peso; Norwegian Krone; New Zealand Dollars; Polish Zloty; Philippine Peso; Singapore Dollars; Swedish Krona; Swiss Francs; Taiwan New Dollars; Thai Baht, etc. Click button below or call for a comprehensive list.
  • Payment will be deemed to have been made when the sum total of the amount calculated per order on our website checkout or that stated as due in our sales invoice is credited in full to our PayPal or Natwest Bank account without any subsequent charge-back. Unless otherwise excluded by us, all PayPal or bank charges relating to the payment will borne by the buyer.
  • In the unlikely event of a delivery complaint being lodged, the payment made in advance against our website checkout sum, or to be made (in the case of account customers) towards our sales invoice, will remain the buyer's liability or responsibility . Refund is not automatic, and neither suspension or set-off against a possible claim for damages are allowed.  In the case of a short delivery, Agency Shop Ltd has the obligation as set out under our Goods return policy to remedy this situation, but this will not give the buyer the right to withhold payment for the goods already received.
  • Title of the goods delivered will not pass from Agency Shop Ltd (Ink Ribbon Paper) to the Buyer until the latter has discharged in full all its payment obligations to Ink Ribbon Paper.  The goods shall remain the property of Ink Ribbon Paper until they have been paid for in full. If the buyer fails to fulfil its obligation to Ink Ribbon Paper, the latter will be entitled to have the delivered goods removed from the buyer's premises or the premises of the holder thereof.  The buyer shall at its own expense keep the goods insured against any loss or damage to them until full payment.
  • All extra judicial expenses incurred by Ink Ribbon Paper for the recovery of its receivables from the Buyer will be borne in full by the Buyer. The extra judicial expenses are fixed at 15% of the outstanding amount, with a minimum of £200. Payments made by the Buyer will be applied first against any expenses and interest due and extra judicial collection costs, and only then against the oldest outstanding amount in principal.
  • Without prejudice to Ink Ribbon Paper's other rights, if a period of 30 days after the date of invoice, unless otherwise specified, is exceeded and payment is not made by the Buyer, the Buyer will be in default ipso jure, without prior notice of default being required, and will be liable for interest at whichever is greater of the statutory rate (8% plus the Bank of England base rate for business to business transactions) or a contractual rate (specified in a separate contract) at the time for each month or part of a month the Buyer remains in default. Ink Ribbon Paper reserves the right to cease any further delivery of goods to the Buyer, not withstanding the type of ordering agreement, until all outstanding invoices, interests, and charges are fully paid.     

 

 Other Ordering Guides
  • Invoice currencies: GBP (£), Euro(€) and USD($),
  • Prices: The prices shown on our sites exclude UK VAT or Goods Tax applied in other Countries.  They are correct at the time of uploading.  Prices ruling at the time of order confirmation or delivery will apply.  We are always pleased to quote our current prices when we know your requirements.
  • Orders that are actioned on the basis of the passage of goods ownership to the customer (e.g. upfront payment of proforma invoice) are binding and irrevocable unless a return of goods or service is deemed due as outlined in our return policy
  • The content of our proforma invoice (PI), terms of use of www.inkribbonpaper.co.uk, and any other documents or special terms referred to in our PI shall constitute our contract with the buyer to supply the products or provide the services which shall commence on the date of receipt of payment in advance (or as expressly stated in the PI) for the product/service and shall continue for the duration required for the fulfillment of the PI
  • Call-off-orders are bound by the terms and conditions of use of this website and/or any other general or specific trading terms and conditions stated elsewhere but are associated with each call-off arrangement/agreement.
  • Billing Name & Address.  Your billing name and address do not have to be the same as your company or personal name and address.  However, for security reasons, your billing name and address must match that of the credit/debit card used for payment.  We reserve the right to cancel any order that does not match these criteria.
  • Term Accounts.  We are now accepting applications for Term Accounts.  Trade prices apply. If you would like a copy of an application form, please Contact Us to forward your enquiry.  The following are presently eligible:
    - UK Companies House & VAT registered companies
    - EU Banks & some EU Government-registered companies (e.g., manufacturers)
    - UK & EU Central & Local Governments
    - UK Schools, Universities & Colleges of Higher Learning
    - UK Religous Organisations (Churches, Mosques, etc)
  • Trading Terms & Conditions.  Except otherwise stated, all goods are offered and supplied subject to Agency Shop Limited (www.inkribbonpaper.co.uk, Ink Ribbon Paper) Standard Terms and Conditions of Use & Sale.
  • Click Privacy Policy for more.
  • Global & Remote Area Trading.  We trade worldwide, and ship where others don't.
Global Shipping & Local Currency Payments

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